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Tech shortfalls erode company culture in mid-size businesses
18.02.2021

Tech shortfalls erode company culture in mid-size businesses

Nearly half of European office workers feel their company culture has suffered due to coronavirus restrictions

Ricoh Europe, London, 18 February 2021 – Sub-standard technology experiences during the pandemic have worn down company culture in mid-size businesses, according to new research commissioned by Ricoh Europe.
The research delves into the remote working experience of 632 European office workers at firms with between 250 and 999 employees during the coronavirus pandemic. It reveals that employees are feeling the pressure to be online more while working remotely. Yet they are experiencing difficulties staying motivated and miss the sense of workplace camaraderie they experienced in the office.
Clear communication and healthy working relationships are the bedrock of a supportive company culture. However, 42% of employees report their company culture has suffered as teams started working remotely due to coronavirus restrictions. Poor communication technology is taking its toll on collaboration, too. A third (31%) of employees find it difficult to feel motivated and engaged while remote working due to communication and technological problems, while two-thirds (65%) say they miss working with colleagues face-to-face.
Remote working challenges have also impacted employee stress. Nearly a third (30%) of workers say that have felt pressured by their employers to be online more while remote working. Similarly, 31% feel more stressed when working remotely due to external factors, such as family responsibilities.
Workers expect companies to support their need for a personalised working experience, with 67% trusting their company will be more open to flexible working following the pandemic. Some companies have already started to make the office safe for an eventual return: 77% of workers report their employers have put strategies in place to make returning to the office safe after the pandemic has passed. However, only 53% of employees feel they have been regularly consulted by their employer on their feelings and concerns around creating a safe workplace.
Nicola Downing, COO, Ricoh Europe, comments: “2020 was a year of adjustments for everyone and our collective resilience should be applauded. However, that shouldn’t stop businesses from continuing to refine and improve the working experience. The focus needs to be on bringing people together in better ways, whether they are working at home or in the office. The right technology makes collaboration and connectivity seamless, bridging the social divide. But in the end, few things can replicate the buzz of working in close proximity with your colleagues. That’s why making sure offices are smart and safe is vital. Consulting with employees will also go a long way to creating that all-important positive culture.”
Download our dedicated report for mid-size businesses at Ricoh Insights.

| Om Ricoh |

Ricoh är en ledande leverantör av integrerade digitala tjänster samt utskrifts- och bildlösningar utformade för att stödja den digitala omvandlingen av arbetsplatser och arbetsytor samt optimera företagsprestanda.

Med huvudkontor i Tokyo når Ricohs globala verksamhet kunder i cirka 200 länder och regioner, stödd av förvärvad kunskap, teknologi och organisatorisk kapacitet som har utvecklats under dess 85-åriga historia. Under det finansiella året som avslutades i mars 2023 hade Ricoh-koncernen en global försäljning på 2 134 miljarder yen (cirka 16,0 miljarder USD). 

Det är Ricohs uppdrag och vision att stärka individer att finna uppfyllelse genom arbete, genom att förstå och omvandla hur människor arbetar, så att vi kan frigöra deras potential och kreativitet för att förverkliga en hållbar framtid.

Ricoh Sverige AB har huvudkontor i Solna, Stockholm och egna kontor i Göteborg och Malmö. Ricoh Sverige har dessutom ett omfattande nät av servicepartner, IT-partner och återförsäljare över hela landet.

För mer information, vänligen besök www.ricoh-europe.com alternativt www.ricoh.se

© 2023 RICOH COMPANY, LTD. Alla rättigheter förbehållna. Alla refererade produktnamn är varumärken som tillhör respektive företag.

Kontakt med media: Ricoh Europe PLC
Charlotte Fernandez 
E-post: media@ricoh-europe.com

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En bra företagskultur bidrar till att stärka de anställdas moral. Men på mellanstora företag försämrar tekniska brister de anställdas upplevelse och produktivitet.