Company:
Vecom is a global leader in metal surface treatment and serves a wide range of sectors, including food, pharmaceuticals, chemicals, and energy generation. The company provides safe, eco-friendly treatment solutions at its locations in the Netherlands, Belgium and England, as well as on-site for clients worldwide.
Challenge:
Vecom’s global operations generate a huge volume of documentation—commercial orders, HR files, client quotes, and much more. However, the company’s document management processes had become increasingly complicated. With some files still on paper, and crucial information spread across multiple email channels, the company had a fragmented view of its data. To combat this, Vecom aimed to digitise and centralise information using a cloud-based solution—a complex task in itself.
Solution & Benefits:
Vecom digitised its administrative processes by implementing DocuWare with Ricoh. The cloud-based solution offers an efficient way to automate and streamline processes without needing in-house servers for document storage and security. The company now stores all commercial and HR documents, including emails, in a central, digital repository. Employees can access files at any time and from any location—helping them to complete tasks faster and invest more time in value-add work.
“The shift to the cloud has provided our employees with access to comprehensive and consistent digital files. This saves a significant amount of time.”
Peter van Buren
General Manager, Vecom
